Player support

We’re in your corner.

Need help with SNIPSQUAD, spotted a bug, or want to share feedback? Contact the studio directly.

[email protected]

Help us reproduce the problem

Please keep passwords, payment details, and private information out of screenshots.

Testing access

SNIPSQUAD is currently available to invited testers. Use the Apple TestFlight invitation or Google Play testing link provided to you, signed in with the invited account. Public download links will be added to the home page after release.

Offline progress

The version 1.0 release keeps game progress on your device. Removing the app or clearing its data can remove that progress. Contact support before resetting the app if you are investigating a problem.

Purchases and refunds

For store payment or refund questions, use the purchase history and support options for the Apple or Google account used to buy the game.

Privacy requests

Use the same support address for privacy questions or requests relating to information you have sent us. Read our privacy policy for details.